Message Button is Missing

Hi, I am trying to reach about a support issue, and saw the note to send a DM, but when I click on a user there is no message button. Am I missing something?

If you cannot message yet (you have to have an account that is not brand new, and read and participate a bit to be able to) just tag DC_IK in your post / reply using the @ sign and their username DC_IK no spaces between. Thanks!