Has anyone had issues with power on their I/O 49? I have no power from batteries, iPad Pro 12.9 3rd gen, or PSU 3A. The only power I get is from the laptop USB port. Is this a known issue?
I need help. I have submitted a couple of help tickets with NO response. There is no customer service to contact either.
Sorry to hear that. Please message @DC_IK with your IK username, the email you used on the support form, when you sent it in, and a quick synopsis of your issue in the direct message and he will be able to have the team look into your issue.
Direct message here on the Forum?
I am sorry, I do not see how to direct message someone. Seems that I only have the ability to post to forums.
Nevermind, I got it figure out. I sent DC a message.