Hi @Peter-IK and @DC_IK, My web support submission failed to generate a ticket number, and my plugins are completely locked on Windows 11. I have tried contacting tech support numerous times over more than a week, but I never get any response regarding my problem.
I haven’t been able to get my authorized plugins working in Pro Tools on Windows 11. I am trying to use T-RackS 5 (and T-RackS 4 w/Custom Shop), Stealth Limiter, Classic Compressor, and a few others. Both the IK Product Manager and the Authorization Manager show that the plugins are fully authorized since I have entered the serial numbers. However, when I load them in Pro Tools, they do not work. They just emit white noise/hissing and show messages telling me I only have a few days left to authorize them.
Also inside the old Authorization Manager/Custom Shop, I just get SSL handshake failure errors. Is there something broken in my account backend? Are there problems with my IP or machine profile, or has it been flagged/blocked on your server-side firewall? I need a working method for a license authorization so I can use the plugins I paid for. Please send me a private message or have a manager look at my account profile directly.
Thank you.