Organizing SampleTank 4 MAX Folders. Proper File Structure

I’m hoping someone can point me to the proper folder structure for my SampleTank 4 MAX install.

I had it working but something is not right. When I select a sound bank I get other options to select that shouldn’t be there. I’m sure I have everything downloaded but it seems a lot of files are not where they need to be. I tried using the installers and the automatic install from the download center but somehow everything is a mess.

I tried Google and everything I found on the topic is either a link to a product page or 404 error. Also, I tried messaging Customer Service over a week ago and no helpful reply yet. Only a message telling me that all platforms will be down for 24-48 hours. That’s fine but my problem has nothing to do with that.

So, is there anyone that has the complete top to bottom file structure that they could post? Or, a link to a page that actually exists?

I remember this happening a few years ago when I first bought SampleTank 4 and either someone posted it here or CS gave it to me. I’m not sure which since it has been so long ago.

Thanks

Go to FAQ and look for “I can’t find or load my Virtual Instrument’s sound content library, what can I do?” then select ST4.

NB: the screenshots are not currently available (here?)