Product Manager broken?

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Product Manager broken?

Postby W1tchseason » Sun Sep 15, 2024 5:26 am

Hi - I've been trying to update Amplitube for several hours but Product Manager keeps giving me "Application Error. If the issue persists please contact support. (code: 113)" error. Once the download started but got stuck on 31% for several hours - now it won't download at all. Is anyone else having this problem, or is it something to do with my system?
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Re: Product Manager broken?

Postby buschreiter » Wed Sep 18, 2024 12:44 pm

Same Problem here
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Re: Product Manager broken?

Postby Wanghaibo1977 » Wed Sep 18, 2024 1:16 pm

Same Problem here
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Re: Product Manager broken?

Postby buschreiter » Thu Sep 19, 2024 9:12 am

Try an other download path, this should solve the problems
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Re: Product Manager broken?

Postby Matze1975 » Fri Sep 20, 2024 10:06 pm

Same problem. A new path does not help.
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Re: Product Manager broken?

Postby satobeesuck » Sat Sep 21, 2024 12:57 am

This is same problem for me ,too.
I would like to use Amplitube 5 MAX v2,early.
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Re: Product Manager broken?

Postby Mulyuser » Tue Sep 24, 2024 1:33 pm

I have the same too, running latest version of Product Manager, have uninstalled and reinstalled, ensured firewall access for exe, checked permissions on download folder (and tried changing location to downloads), run as User and as Admin, it gets part way through the download so everything at my end is ok and then stops and errors with Application Error code 113.
This is very frustrating now, IE - please help us with this issue
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Re: Product Manager broken?

Postby DarkStar » Tue Sep 24, 2024 3:27 pm

This is primarily a user forum. not a Company Support forum.

It would be best to contact Technical Support for some one to one help, on https://www.ikmultimedia.com/contact-support/sw/
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Re: Product Manager broken?

Postby buschreiter » Wed Dec 04, 2024 6:46 pm

Same problem again here. Changing download path does not help anymore...:-(
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Re: Product Manager broken?

Postby Peter_IK » Wed Dec 04, 2024 9:35 pm

buschreiter wrote:Same problem again here. Changing download path does not help anymore...:-(

Make sure you download the latest version that was updated today via https://www.ikmultimedia.com/products/productmanager which should work

If you have that version and still have an issue IK Support will help.
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Re: Product Manager broken?

Postby Geryyy5000 » Sun Dec 15, 2024 10:18 am

same issue here.
Can't install software with the product manager due to Applicaion Error cl113.
Really frustrating :(
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Re: Product Manager broken?

Postby Ericdk » Sun Jan 12, 2025 4:55 pm

Hi, any solutions yet?
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Re: Product Manager broken?

Postby Peter_IK » Sun Jan 12, 2025 7:01 pm

Ericdk wrote:Hi, any solutions yet?

If the latest version of Product Manager does not help you, please open a ticket with IK Support via https://www.ikmultimedia.com/contact-support/sw and they will assist you directly.
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Re: Product Manager broken?

Postby Ericdk » Sun Jan 12, 2025 8:47 pm

Thanks for your reply. I have contacted support and will be waiting for their answer.
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Re: Product Manager broken?

Postby Matze1975 » Fri Jan 17, 2025 11:21 am

I have the same problem since a few days.
I have changed the Download folder and switched off all security programs, but no success. :-(

[Mod edit: redacted, unnecessary] Every few months I have issues and problems with it.
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