peter.villas wrote:Help - a firmware upgrade was made and when I went to upgrade the unit - the upgrade stopped with an error.
the pedal now lights up - but no screen display and not seen by the computer any longer. It also emits a white noise.
nothing I have done changes this and it is now dead in water.
I put in a ticket - hoping for a quick solution. Anyone else have this experience?
thanks
peter
While waiting for a response from the support team, you can also try a few general troubleshooting steps to see if it helps. First, you can try performing a power cycle by disconnecting the device from the power source, waiting for a few minutes, and then reconnecting it. This can sometimes help reset the device and resolve any temporary issues.
Additionally, you can try connecting the device to a different computer or USB port to see if it gets recognized. Sometimes, issues with connectivity can be resolved by changing the connection.