Dear folks at IK Multimedia,
I have already contacted support about this, but did not get an answer.
I have participated in the group buy with 3 purchases (300, 100, 80 eu). My question is if it's possible to cancel one of the free product choices I made on my highest purchase in order to get another one instead?
I would really like to get the 4 X-Gear pedals, but at the time they were added to the group buy free products, I have already spent 21 of my free choices for my highest priced purchase (300eu), so I am 1 free slot short of having all four of them.
I would choose the cancelled product again with my lower priced purchase (100eu), as I have 3 more unused free choices, so I recon it's fair of me to ask, right? Also, I have read on Facebook that someone reached to you with a similar request and you approved it.
I would really appreciate if you could make this happen. Thanks!