Topics Closing Request

I had a top in the Instruments area titled "SampleTank 4 Macro Dials Resetting"

Someone posted a workaround and someone else with the same issue clicked the button to accept this as a solution and now the topic is closed.

I would have liked to have replied and said something like “this is a workaround and not a solution”. It’s a good work workaround to be fair but really not what the end solution should be.

Is it possible to stop threads from closing if someone accepts a post as a solution? If this has to happen can it be the thread owner only that can do it? If anyone can close the thread then I think going forward it will cause more trouble than is worth it.

That was a solution for OP, in FL Studio (and likely other DAWs) you need to enable the automation in order for said controls to remain automated to retain the settings for the macros. The closure of threads that are solved for the OP is a feature of the new forum software and is meant to keep the forum tidy. The previous forum would have threads run amok with nothing getting solved, solutions missed, or lots of extraneous information for people to sift through for a solution, etc.

This new forum is also visible for anybody so it needs to stay clean and clear about issues and if that solution does not work for you or you feel it is something that needs to change on the software side, you can either open a Feature Request thread to see if others agree and/or (likely better in your situation) report it to IK Support for direct technical assistance and if a bug is found they will open a request with the developers.

I understand the motive, it was just a bit frustrating; I was the original poster and the workaround was accepted on my behalf as a solution.

Having to set 8 automations for each instrument as standard is not very reasonable but will take the advice and create a feature request.

I agree with Thedss, he should be the only one able to click the solution button. This was not a solution, just a work-a-round. By the way still no reply from IK support here.

If you feel something is a bug then please report it to IK Support. If you have an issue with a ticket please message @DC_IK with the details and they will have someone look into it.

The macros require automation enable so it was solved. We are going to keep this forum clean and not have things run amok as could sometimes happen previously. I hope this doesn’t lead to any hard feelings, but we must provide a clear and concise way for both those who come in from searching and may not even sign up but find the information and those that are members and post/ask.

Thank you for your understanding.

And not meaning to seem ironic with this action, but to this same point - this topic will be marked solved as the suggestion was given consideration but moderators and others will remain able to mark threads as solved to keep the forum clean and clear.