It would be awesome if the logs would be a bit more specific than downloading all tone models and downloading all tone presets. This isn’t very helpful when you are verifying if you have downloaded specific collections and their associated presets. using “all” isn’t useful because it doesn’t actually grab ALL of them. It would be useful to see which specific collection and presets were downloaded. Even including just the total amount of each taht was downloaded would be useful to compare how many are seen on tonenet vs how many reside locally after downloading.
Location of Support Logs: %appdata%\IK Multimedia\TONEX
What they look like:
I thought when it said get all collections meant it was downloading all the collections, but atht is not the case. It only downloaded the collection i was currently viewing.
Becuase later it did it for the collection i noticed i was missing:
So really it isn’t getting ALL of your collections, its only getting the currently selected collection that I am pulling from. Please be more descriptive in providing what is being downloaded.