No Emails received for confirmation free Pianoverse even subscribed to IK Multimedia Newsletter

hey there team,

I am happy for your support,

You have recently given the Pianoverse for public users. But unfortunately I haven’t received the confirmation Email for free Pianoverse even subscribed to IK Multimedia Newsletter.

I request you to look over my issue and provide ma an copy of free pianoverse.

Thank you.

Sorry to hear you had an issue with the free piano. Please reach out to IK Support and they will happily assist you.

Note that it can take up to 48 hours after you sign up and confirm your email subscription to get the piano. Thank you.