Help with getting purchases back

Hey there @DC_IK , since I can’t DM you because me account is too new I’m just tagging you in this post. I’ve raised several support requests to try to get my purchases restored after the migration to the new billing system and they just seem to be disappearing into thin air. I’ve got a bunch of IK products that I use and at the moment I can’t see any of them in my account and I can’t log in to any of my products. Can you help find out what’s going on with support for me? Email address on my account is the same as for this forum.

Cheers

Stu