PowerBridge Problems

[bweimert1]

Hey All, I’m using a PowerBridge with an HD 2 converter. Recently, it stopped powering the iPad Pro but it still passes audio. Anyone ever run into this? I’m wondering if it’s the actual PowerBridge or just the serial-MicroUsb cable. Any thoughts would be greatly appreciated. Thanks

[Peter_IK]

Sorry to hear you are having trouble. I'm not sure what this could be but I'd recommend opening a ticket with IK Support at http://www.ikmultimedia.com/contact-support for official support as they can also handle any pertinent warranty claims if that is the case.

[bweimert1]

Hey Peter, I have already. I’m sure they can help me. If not, it’s still under warranty. I just thought it was weird that it will still pass audio and light up the HD 2 but won’t charge the iPad.