SampleTank 4 Sound Content folder

Hammond B-3X, Syntronik, Syntronik Deluxe, SampleTank, Miroslav Philharmonik 2, SampleTron 2, and all Powered by SampleTank instruments and sounds for Mac/PC

SampleTank 4 Sound Content folder

Postby ginthepartisan » Sat Feb 23, 2019 7:59 pm

Hello,

Just upgraded to ST 4 and It's not working.
I get all kinds of error messages as I'm trying to make it work.

I've noticed the folder called "ST4 Sound Content" in the installer.
Is this where the folder belong? Should it be on the disk path, so I can load the instrument?

Very frustrating!

I'd greatly appreciate any help I can get.

Thank you and have a great weekend!
ginthepartisan
 
Posts: 10
Joined: Tue Aug 27, 2013 5:29 pm

Re: SampleTank 4 Sound Content folder

Postby Peter_IK » Sat Feb 23, 2019 10:03 pm

If you've installed SampleTank 4 and all of the sound library downloads in the dropdowns in your IK User Area --> My Products and you're having problems, please open a ticket with IK Support who can provide direct and official technical assistance at http://www.ikmultimedia.com/contact-support

Thank you.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20325
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere

Re: SampleTank 4 Sound Content folder

Postby ginthepartisan » Wed Feb 27, 2019 10:15 pm

Just tried the update and still doesn't work. What a mess...
ginthepartisan
 
Posts: 10
Joined: Tue Aug 27, 2013 5:29 pm

Re: SampleTank 4 Sound Content folder

Postby garfy » Wed Feb 27, 2019 10:45 pm

If you are still having problems, it is best to reply to your ticket that you opened with IK Official Support who will gladly assist you in getting you up and running.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: SampleTank 4 Sound Content folder

Postby ginthepartisan » Thu Feb 28, 2019 12:33 am

Will it close itself again? If yes, why'd I wanna do that?
ginthepartisan
 
Posts: 10
Joined: Tue Aug 27, 2013 5:29 pm

Re: SampleTank 4 Sound Content folder

Postby Peter_IK » Thu Feb 28, 2019 12:47 am

ginthepartisan wrote:Will it close itself again? If yes, why'd I wanna do that?

Tickets are marked closed by the system after a tech replies due to the system they are currently using allowing them to keep track of tickets. A ticket is NOT finished until you are satisfied so please continue to reply to the tech via the ticket and they will continue to assist you.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20325
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Virtual Instruments: SampleTank, Hammond B-3X, More