by garfy » Fri Dec 21, 2018 7:35 pm
Hello HerbRoy$1 and welcome to the forum.
Unfortunately, I've never heard of this error before. What is it you are trying to authorise and was it a cross grade/upgrade from a previously owned product?
Please be aware that this is a user-to-user forum and not direct to IKM support. In case no one else chimes in here with advice or a solution, you should raise a ticket with IK official support here
https://www.ikmultimedia.com/contact-support/mi/Be advised however that they endeavour to reply to tickets within 1-2 working days, so as it is now the weekend you may not get an immediate response.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL