New iPad causing iRig hd2 to crash

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New iPad causing iRig hd2 to crash

Postby slackrabbit » Sun Jun 17, 2018 6:31 pm

Every few minutes I am getting a horrible crack/hiss!
Don’t have this issue on any older model iPads. I see others are reporting the same issue. Has anyone found a fix?
Thanks
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Re: New iPad causing iRig hd2 to crash

Postby Peter_IK » Mon Jun 18, 2018 5:56 pm

The best way to troubleshoot and resolve technical issues (as an issue that may appear the same on forum posts, etc, may not actually be exactly the same) is to report them to IK Support for official support. This is a user-to-user forum, so IK does not provide direct technical support here.

You can reach the team and open a ticket at http://www.ikmultimedia.com/contact-sup ... -hardware/ if you have not done so already. Thank you.
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