iRig HD2 Dont Work

[docker7551]

Guys, what's problem, open the Technical Support Ticket (717735) almost 48 hours ago and don't received the answer!

iRig HD2 Don't work with the iPhone 5S and iPad Air (LED don't fire), but work with PC. I was buy the new device. I checked the cable with multimeter. The cable is broken. What I must to do and how solve this problem? S/N of device and video with broken cable I in the ticket.

Support Area: IK Multimedia International
Product: iRig HD 2
Hardware: iPad Air and iPhone 5S
Mobile OS: iOS 10.2

[eprom30]

I have same problem.
İrig hd2 - ipad air
Ios 10.2

[Peter_IK]

I have same problem.
İrig hd2 - iPad air
Ios 10.2

Please open a support ticket at http://www.ikmultimedia.com/contact-sup ... -hardware/ and they will troubleshoot and assist you directly.

[eprom30]

It is alredy open. #919433.

[Peter_IK]

It is alredy open. #919433.

Please reply to that ticket for a status and I'm sure they will continue to assist you with your issue.

[a.i0]

Same here with iPhone6. It might have some software problem.

[Peter_IK]

Same here with iPhone6. It might have some software problem.

I'm sure IK Support can assist you as well, please open a ticket with them at http://www.ikmultimedia.com/contact-sup ... -hardware/ and they will work with you to resolve the issue you are having. Thank you.

[kurshev2]

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