AmpliTube 5 CS won't download

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AmpliTube 5 CS won't download

Postby pajora » Thu Dec 21, 2023 11:56 pm

I have the free download of IK Multimedia Product Manager, and I've authorized AmplitTube 5 CS with my Serial Number. I'm running Windows 10.

When I click "Install" next to AmpleTube, nothing happens. It stays at 0% and "Time Left: calculating..."
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Re: AmpliTube 5 CS won't download

Postby shelbycobracountry » Sun Dec 24, 2023 7:54 pm

same here. any help would be appreciated
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Re: AmpliTube 5 CS won't download

Postby Peter_IK » Sun Dec 24, 2023 10:31 pm

Please make sure the download folder set in the Settings exists and is writeable on your system. If that doesn't help, IK Support will assist you (or continue to assist you if you've already opened a ticket). Thank you.
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Re: AmpliTube 5 CS won't download

Postby Fredomich78 » Wed Jan 10, 2024 5:05 pm

I got the authorization for the free AmpliTube 5 CS, through serial number, I have been trying to download the software but it is not processing, simply mentionned "calculating" as well.
I saw previous messages with the same issue but the reply wasn't helpful at all for me, could you please let me know exactly what to do to overcome this problem, thanks in advance,
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Re: AmpliTube 5 CS won't download

Postby Peter_IK » Wed Jan 10, 2024 7:03 pm

If my suggestion above didn't work you must contact IK Support via http://www.ikmultimedia.com/contact-support for direct and official technical support. Thank you.
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Re: AmpliTube 5 CS won't download

Postby CaduSouza » Sat Mar 23, 2024 3:58 am

I'm having the same problem and need support at this
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Re: AmpliTube 5 CS won't download

Postby DarkStar » Sat Mar 23, 2024 12:57 pm

This is not an official Company Support forum, so please contact Support on the link above.
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Re: AmpliTube 5 CS won't download

Postby Riggar » Mon Apr 01, 2024 3:20 pm

For windows (Win 10 here) run as administrator - seemed to do the trick for me
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Re: AmpliTube 5 CS won't download

Postby Highguy19 » Sun Apr 21, 2024 7:49 pm

Riggar wrote:For windows (Win 10 here) run as administrator - seemed to do the trick for me


This fixed it for me, cheers
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Re: AmpliTube 5 CS won't download

Postby droumig » Sat Jun 01, 2024 6:04 pm

Run as admin worked for me too! Win 11
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Re: AmpliTube 5 CS won't download

Postby Roman78 » Mon Jun 10, 2024 9:21 pm

Riggar wrote:For windows (Win 10 here) run as administrator - seemed to do the trick for me

Thank you so much
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Re: AmpliTube 5 CS won't download

Postby Roman78 » Mon Jun 10, 2024 9:28 pm

Roman78 wrote:
Riggar wrote:For windows (Win 10 here) run as administrator - seemed to do the trick for me

Thank you so much


En français : pour ceux qui cherche la solution au problème de téléchargement depuis product manager.
Téléchargement product manager bloqué, impossible : Il suffit d'ouvrir le programme product manager en faisant clic droit dessus et choisir exécuter en tant qu'administrateur et là le téléchargement commence.
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Re: AmpliTube 5 CS won't download

Postby quesnelnathan » Tue Jun 25, 2024 5:09 pm

Merci beaucoup pour votre aide ca a marché du premier coup en executant en étant admin :D
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Re: AmpliTube 5 CS won't download

Postby Martin Cimo » Sat Jun 29, 2024 1:03 am

The same here. I'm using disk C for the installation, running as administrator and it still doesn't work. It remains at 0%. Waiting for suport...
From what I see from the posts here it seems to be a recurring problem.
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Re: AmpliTube 5 CS won't download

Postby Peter_IK » Sat Jun 29, 2024 2:56 am

Martin Cimo wrote:The same here. I'm using disk C for the installation, running as administrator and it still doesn't work. It remains at 0%. Waiting for suport...
From what I see from the posts here it seems to be a recurring problem.

I have updated multiple products from a non-IK location (our files are served out of a CDN anyway, so that doesn't really affect it since we don't host the servers in our locations) so there is likely something happening in your local configurations and this is typically a matter of folder permissions. I would suggest creating a new folder for IK Product Manager downloads that is writeable by it and any program/user and then pointing IK Product Manager to that new download location in the IK Product Manager settings.
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