UNO DRUM used serial lost

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UNO DRUM used serial lost

Postby ilbadile123 » Tue Jul 11, 2023 9:35 pm

Hello i've buy a UNO drum used but the owner have lost the serial number for registration .How i can recover it ?
I've only the box
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Re: UNO DRUM used serial lost

Postby Nedreud » Fri Feb 02, 2024 3:19 pm

Hi ilbadile123, TTBOMK you can't. I also bought an UNO Drum second-hand, and the seller was the original buyer, but he'd never connected it to a computer so had never used any software or even registered with IKM. Unfortunately, he had discarded all of the packaging including the serial number card.

I contacted IKM Support to explain the situation, because in this instance, it was not possible for the seller to buy a "Licence Transfer Credit" as they had no licence to transfer. Eventually they were kind enough to send me the UNO Drum Editor software, but to date have not offered a replacement serial number (even as a purchase option) or provided the sound pack update utility (which would allow me to upload user-generated sound packs).

Why they didn't just stick the serial number to the underside of the device like every other manuafacturer is beyond me?
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Re: UNO DRUM used serial lost

Postby Peter_IK » Fri Feb 02, 2024 4:51 pm

IK Support will assist you in getting the editor, OP.
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