tonex problem "tone model cannot be found or loaded"

AmpliTube TONEX, AmpliTube 5, AmpliTube Custom Shop, AmpliTube Joe Satriani, AmpliTube Brian May, MESA/Boogie®,Orange™, Fender™, Hendrix™, Metal, AmpliTube SVX, and more for Mac/PC

tonex problem "tone model cannot be found or loaded"

Postby whitehartlane1 » Tue Mar 21, 2023 12:26 pm

when i open tonex it says tone model cannot be found or loaded?
im on monterrey mac latest version
ive re installed and re authorized but still get warning
help appreciated
whitehartlane1
 
Posts: 83
Joined: Mon Nov 21, 2011 9:54 am

Re: tonex problem

Postby Smaxo303 » Wed Mar 22, 2023 8:52 pm

Try the recovery mode.
In Tonex software (FW 1.0.4), Librarian page open the little down arrow in upper left.
You can export your presets and find the recovery option here.
Smaxo303
 
Posts: 25
Joined: Fri Feb 24, 2023 9:51 pm

Re: tonex problem "tone model cannot be found or loaded"

Postby whitehartlane1 » Sat Mar 25, 2023 3:16 pm

it asks about pedal i dont have tonex pedal
when i open tonex in standalone or in daw a black box comes up
when i open ikmultimedia tonex it warns me tone model cannot be found or loaded
with an exclaimation mark in a triangle
thanks any help appreciated
whitehartlane1
 
Posts: 83
Joined: Mon Nov 21, 2011 9:54 am

Re: tonex problem "tone model cannot be found or loaded"

Postby Smaxo303 » Sat Mar 25, 2023 10:02 pm

Try to go to the preset view (not the tone model view) and close Tonex. Open it again.
Is the bug still available?
If Yes:
Try to go to presets and delete exactly the preset that comes up first. Don't load an other one.
You can export the preset first if you want.
Close the Tonex.
Open it again. Is the bug still available?
If yes, pls contact support.
Smaxo303
 
Posts: 25
Joined: Fri Feb 24, 2023 9:51 pm

Re: tonex problem "tone model cannot be found or loaded"

Postby whitehartlane1 » Sat Mar 25, 2023 10:29 pm

dude i appreciate you i deleted preset and its gone.
it was not affecting tonex just annoying.
so glad its done
thanks Smaxo303
whitehartlane1
 
Posts: 83
Joined: Mon Nov 21, 2011 9:54 am

Re: tonex problem "tone model cannot be found or loaded"

Postby Smaxo303 » Sat Mar 25, 2023 11:06 pm

Nice! You are welcome! :D
Smaxo303
 
Posts: 25
Joined: Fri Feb 24, 2023 9:51 pm


Return to AmpliTube Guitar Amp & FX modeling