TONE NET LOGIN LOOP

[Prettyboybeats615]

FOR SOME REASON THE TONE NET JUST TAKES ME IN A LOGIN LOOP AND NEVER GOES LIVE.

[benjaminfrog]

Same.

[peterwagner]

same

[0dysseus]

Same for me, Tone Net works fine within Amplitube but I cannot login on the website. Not the worst thing but it was nice to browse and like potential tones whilst eating breakfast when it did work.

[DarkStar]

Users here are unlikely to be able to help. The best thing to do is, after searching the FAQs on the IKM web site, contact Technical Support for some one to one help.

[peterwagner]

I just got an email from IK MultiMEdia about the Tone.NET login problems. They've opened a ticket for me.
So, they have read this topic.

[peterwagner]

IK has synced my passwords and now Tone.NET is working fine for me.
Great service from IK.

[oscarchamorro]

Same here!!

[benjaminfrog]

I had to reset my ToneNET password, so that it was in sync with my IK password. That resolved the issue.

[oscarchamorro]

Hi benjaminfrog , Thanks for the reply.
I also opened a ticket for support.
In the meantime..
Could you please explain to us, step by step, how to reset ToneNet Password?

All he best

[benjaminfrog]

Actually, I'm so sorry, I don't remember for sure if I reset it or just manually entered the one from my IK account. I think the password I had saved for ToneNET didn't match my IK account.

[Kyuss6666]

same

[whhf54]

It was working fine till I upgraded to the latest version and added ToneX CS. Now I can't get into the website even though it says 'Thank you for joining the platform' and go to tone.net it just keeps going in a circle. I have checked my passwords to make sure they match and still zilth! What did you do in the upgrade that screwed everything up?

[whhf54]

Another thing when you try to go to 'user profile' it brings up a screen stating that 'Page not found' The page you are looking for doesn't exist or has been moved. what gives

[Peter_IK]

Another thing when you try to go to 'user profile' it brings up a screen stating that 'Page not found' The page you are looking for doesn't exist or has been moved. what gives

I'm not seeing that issue, please report your issue to IK Support and they will assist you further. Thanks!