I also have the same issue and now all my mix settings in Cubasis are gone.
Please fix this problem.
Chelemendry
anickt55 wrote:I took a chance and ended up paying for the update. I wanted to see if I got the “already purchased” message you usually get and I didn’t. I requested and received a refund within 24 hours. I have the full boat again and will not touch anything until this is sorted.
Peter_IK wrote:anickt55 wrote:I took a chance and ended up paying for the update. I wanted to see if I got the “already purchased” message you usually get and I didn’t. I requested and received a refund within 24 hours. I have the full boat again and will not touch anything until this is sorted.
I posted above that this is not the way to go, please folks do not do this. Thanks.
anickt55 wrote:Peter_IK wrote:anickt55 wrote:I took a chance and ended up paying for the update. I wanted to see if I got the “already purchased” message you usually get and I didn’t. I requested and received a refund within 24 hours. I have the full boat again and will not touch anything until this is sorted.
I posted above that this is not the way to go, please folks do not do this. Thanks.
Hi Peter - I did this before you posted.
Right now I have the full app including my own presets. What do you suggest I do? Thanks!
sonorafilms wrote:Customer support gave me a code that unlocked the full version but now it doesn't load inside Cubasis or Zenbeats
chelemendry wrote:I also have the same issue and now all my mix settings in Cubasis are gone.
Please fix this problem.
Chelemendry
m.j.jura wrote:+1
this is riddiculous, and i its like have to buy full version again!