AXE I/O SOLO EXTENSION USB CABLE

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AXE I/O SOLO EXTENSION USB CABLE

Postby Coolruler12 » Mon Oct 18, 2021 11:48 am

Hi,

I've tried two 3 metre usb cables to connect windows laptop to my Solo but they don't work. The cables work for printers I have. It seems I'm only able to use the USB cable which came with the solo.

Can someone advise of a suitable 3 or preferably 5metre USB cable which I can use please?
Win 11 Pro 32 GB Ram i7 proc.
Axe IO Solo, Amplitube Max, Novation Launchkey Mk3 49.
Protools, Ableton.
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Re: AXE I/O SOLO EXTENSION USB CABLE

Postby Coolruler12 » Wed Oct 20, 2021 11:31 am

Can someone advise on my question above please?
Win 11 Pro 32 GB Ram i7 proc.
Axe IO Solo, Amplitube Max, Novation Launchkey Mk3 49.
Protools, Ableton.
Coolruler12
 
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Re: AXE I/O SOLO EXTENSION USB CABLE

Postby Peter_IK » Wed Oct 20, 2021 5:11 pm

Typically any USB cable that falls within the usable limits of the USB spec/recommendations should work. Since you are having trouble and no users have chimed in, this is a user-to-user forum so I'd suggest seeking direct support from IK Support via http://www.ikmultimedia.com/contact-support and I'm sure they can assist you further where the users of this forum could not.

I would recommend staying well below 5 meters which is the very max for USB 2 data transfer. And if you are plugging into a USB 3 port you shouldn't use more than 2-3 meters length.
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Re: AXE I/O SOLO EXTENSION USB CABLE

Postby Coolruler12 » Thu Oct 21, 2021 3:56 pm

Many thanks for this.

I see the supplied cable works on USB 3 and my extension cable does actually work on USB 2.
Win 11 Pro 32 GB Ram i7 proc.
Axe IO Solo, Amplitube Max, Novation Launchkey Mk3 49.
Protools, Ableton.
Coolruler12
 
Posts: 26
Joined: Mon Oct 11, 2021 5:44 pm
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