iRig HD 2 Serial Number Registration Issue

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iRig HD 2 Serial Number Registration Issue

Postby J3ddN3r0 » Thu May 14, 2020 12:59 pm

So I got a new iRig HD 2 yesterday after months of deliberating. It turned up and when I tried to register it both via the QR Code or by inputting it manually, I get an annoying message stating a code 101 and that it isn't possible to register via either input.

I raised a ticket #4314775 but have not had anything since.

Whats the turnaround time right now for support with the Coronavirus Pandemic going on? Am I also going to need proof of purchase as I can forward this now to speed things along.

Any help would greatly appreciated.
J3ddN3r0
 
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Re: iRig HD 2 Serial Number Registration Issue

Postby J3ddN3r0 » Mon May 18, 2020 11:57 am

Still no news on the support ticket.

Can’t fully use the product as the serial number is incorrect.
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Re: iRig HD 2 Serial Number Registration Issue

Postby J3ddN3r0 » Tue May 19, 2020 4:58 pm

Any help on this from IK Multimedia would be greatly appreciated.
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Re: iRig HD 2 Serial Number Registration Issue

Postby apenn2017 » Tue Feb 01, 2022 6:50 am

Same here, any luck?
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