IRig 2HD headphone port or power port loose or broken?

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IRig 2HD headphone port or power port loose or broken?

Postby erossba » Sun Jan 26, 2020 10:24 pm

The device keeps turning off any time it makes the SLIGHTEST movement. I mean, it’s unplayable. I’m thinking it’s the connection ports. Considering the device feels like like an empty candy box, i doubt the construction is very sturdy. I’m guessing it costs around $7/unit to make - including overhead and initial costs. anybody else have the same problem?

Yes I have only used the supplied cables. It has not been damaged in anyway (externally at least). It has been sitting in a drawer or sitting on my lap while playing. I’ve owned it for less than a month..
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Re: IRig 2HD headphone port or power port loose or broken?

Postby Peter_IK » Mon Jan 27, 2020 4:55 pm

Please contact IK Support for warranty inquiries and they'll gladly assist you with your issue via http://www.ikmultimedia.com/contact-support

Thank you
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