Miroslav 2 Crashes after clicking Preference button

[devanesjes]

My Miroslav 2 plugin crashes when I click the Preference button.
This happens in both ProTools and Logic.
When I use the stand alone app it doesn't.

I work on a Mac, High Sierra, 16 GB, 3.4 GHz i7.

Anyone with a solution?

[Ryan_IK]

Please do note, this is a user-to-user discussion forum. Please contact technical support to report any unusual behavior. Below is their contact. Send me your ticket number in a PM once opened.

https://www.ikmultimedia.com/contact-support/

[squeakD]

This has to be an issue specific to IK as this crash is common in other DAWS too.

Sqk

[Ryan_IK]

If you guys haven't already, open a ticket and shoot me a PM with your ticket number. The team should have more information to help get you going.

https://www.ikmultimedia.com/contact-support/

[nyon]

I have the same problem in Windows 10, pro tools. I was trying to get my keyboard to trigger sounds, thought I should look in preferences and same thing happens The keyboard works in standalone. Let see what IK says..hopefully they'll have a solution

[Peter_IK]

I'm sure the support team will assist you and rectify the issue. Thanks!

[zzz00m]

Has anybody got this sorted out yet?

[Peter_IK]

I’m sure the support team can provide a status in your ticket.

[zzz00m]

I’m sure the support team can provide a status in your ticket.

I'm sure they could if I had an open ticket.

But I just saw this thread, and reproduced the problem that had been unknown to me until now.

Since nobody had updated this thread in two weeks, I was wondering if it was solved yet...

And if we're not allowed to discuss this problem here, don't you think the thread should be closed?

[Peter_IK]

No one said it wasn’t allowed. Best way to get a resolution to problem you are having is to report it, though.

However since people seem to be quite critical of suggestions of going through the proper and best channels to get a problem resolved and feel our rules about being civil don’t apply to snarky comments to our mods/admins I can certainly grant your wish and close the thread.

[Ryan_IK]

Just a heads up to anyone reading. Miroslav Philharmonik 2.0.6 has been released and corrects any unusual behavior related to the Preference button and DAW use. Grab the latest download from your User Area -> My Products section of your IK Multimedia account.

https://www.ikmultimedia.com/userarea/my-products/