ST4 crashes

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ST4 crashes

Postby vanlugh » Mon Dec 16, 2019 7:54 pm

Hello overthere,
since last version of ST4 (4.09 (9k15) I notice that ST4 is crashing within Reaper and FL Studio.
This occurs when using loops I receive this message which are in the here below message.
Is there an alternative ?

FL Studio (20.6.0.1458) has encountered an error and need to restart.


Crash log saved to K:\Image-Line\FL Studio\Support\Logs\Crash\ folder.


Please use Ctrl+C to copy this message and report to support.


Exception:
Access violation at address 00007FFA8A6B14FA in module 'SampleTank 4.vst3'.
Write of address 00000000000001DC
Callstack:
00007FFA8A000000:00007FFA8A6B14FA: SampleTank 4.vst3
00007FFA8A000000:00007FFA8A6AD3A3: SampleTank 4.vst3
00007FFA8A000000:00007FFA8A82A0FA: SampleTank 4.vst3
00007FFA8A000000:00007FFA8A71CE37: SampleTank 4.vst3
00007FFA8A000000:00007FFA8A5AF04F: SampleTank 4.vst3
00007FFA8A000000:00007FFA8A5AFB58: SampleTank 4.vst3
00007FFAB3B80000:00007FFAB3B824FD: user32.dll
00007FFAB3B80000:00007FFAB3B82357: user32.dll
0000000002CE0000:0000000003083F78: FLEngine_x64.dll
0000000002CE0000:0000000003083FE8: FLEngine_x64.dll
0000000002CE0000:000000000307D37A: FLEngine_x64.dll
0000000002CE0000:0000000003026D04: FLEngine_x64.dll
0000000002CE0000:0000000003611424: FLEngine_x64.dll
0000000002CE0000:0000000003610711: FLEngine_x64.dll
0000000002CE0000:000000000355B0F1: FLEngine_x64.dll
0000000002CE0000:000000000308468B: FLEngine_x64.dll
0000000002CE0000:00000000030844E9: FLEngine_x64.dll
0000000002CE0000:0000000003654788: FLEngine_x64.dll
00007FF7533C0000:00007FF7533C4147: FL64 (scaled).exe
00007FF7533C0000:00007FF7533C458B: FL64 (scaled).exe
00007FF7533C0000:00007FF7533C57D7: FL64 (scaled).exe
00007FFAB4660000:00007FFAB46613D2: KERNEL32.DLL
00007FFAB5F50000:00007FFAB5F654F4: ntdll.dll
vanlugh
 
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Re: ST4 crashes

Postby Peter_IK » Mon Dec 16, 2019 8:14 pm

Sorry to hear you are having issues. Please report this to IK Support at http://www.ikmultimedia.com/contact-support and they will assist you directly. Thank you.
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Re: ST4 crashes

Postby MrDevDevy » Tue Jun 30, 2020 5:57 am

This is an old post, but I have the same exact issue in the mentioned DAWs. Were you able to resolve this?
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Re: ST4 crashes

Postby santhonyw » Thu Jul 02, 2020 11:12 pm

I've been experiencing the same issue on Mac OS Mojave. And SampleTank isn't just crashing in FL Studio. Its crashing in Ableton Live 10 and Logic as well.
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Re: ST4 crashes

Postby MrDevDevy » Mon Jul 06, 2020 11:49 am

santhonyw wrote:I've been experiencing the same issue on Mac OS Mojave. And SampleTank isn't just crashing in FL Studio. Its crashing in Ableton Live 10 and Logic as well.


Did you contact support? I still haven't gotten a solution on this.
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Re: ST4 crashes

Postby Peter_IK » Mon Jul 06, 2020 5:23 pm

Others should also report their issues to support directly. Not all issues that appear to be "exactly the same" are (actually they rarely are). Anybody having an issue should open a ticket with IK Support since this forum is not a tech support forum per the #1 rule in the Rules link posted at the top of each page.

Thank you and I wish you well in getting your issues resolved quickly.
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