Possible currupt Sound PAK file in MP2

[Promidi]

I think I have found a corrupt Sound PAK file that ships with Miroslav Philharmonik 2

Miroslav Philharmonik 2 and ST4 both report this particular sound PAK file as corrupt when attempting to load.

The exact name of the sound, as it appears it ST4, is "Flute Sus 4,0 p"

I am wondering if someone who has ST4 or MP2 can see if they can reproduce this at their end.

Note: This sound is in the zip file MP2_Part_15.zip

[Promidi]

Just to follow on, I have updated installed the 5 update files (The flute in question was contained in update file #5), no change.

[vaibanez]

Hi Promidi

I just tried the file in ST4 and I'm getting the same file corrupted message.

[DarkStar]

As this has now been confirmed, please raise a Support Ticket, here so that the problem can be fixed (US (East Coast) Business hours, generally). Response time is usually within 2 working days.

[Ryan_IK]

Please as Darkstar suggests, open a Support Ticket for the team to investigate what is going on.

https://www.ikmultimedia.com/contact-support/

Once opened, please send me your ticket number so I can flag down your case.

[Promidi]

A support ticket with IK was open on Saturday 19 October....

[Peter_IK]

A support ticket with IK was open on Saturday 19 October....

They will typically respond within 1-2 business days (M-F typical EST business hours).

[shmihe]

Confirmed here too.

If everybody has the same exact corrupt file/issue, I wouldn't really think we all need to open a support ticket for the same thing? Do we?

[Peter_IK]

Confirmed here too.

If everybody has the same exact corrupt file/issue, I wouldn't really think we all need to open a support ticket for the same thing? Do we?

If you are confident someone else has, you can wait to see when their ticket gets resolved. But reporting issues is how they get fixed, and if more than one person reports it and support subsequently also verifies it, that is how global issues are identified. This is not a support forum, we can relay your issues but the best way to get them resolved is to report them.