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by revisemusic » Sat Oct 05, 2019 7:47 pm
I bought AmpliTube 4 standard but after installation the only amps and effects that show up are the free ones - I have entered the serial into Authorization Manager. The serial that shows up in AmpliTube is the Custom Shop serial and not the Amplitube 4 serial. Anyone know what I should do now?
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revisemusic
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by DarkStar » Sat Oct 05, 2019 10:49 pm
Try running Custom Shop, logging in to your IK Multimedia Account, and in the AmpliTube section, click [Gear] >> "Restore my Gear".
I believe that the AT CS serial Number "sticking" in AT4 is a known issue.
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DarkStar
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by revisemusic » Sat Oct 05, 2019 10:54 pm
Thanks - yep already restored my gear to no avail - I have a ticket in to see if they can help
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revisemusic
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by DarkStar » Sun Oct 06, 2019 1:07 pm
To help others, let us know how you sorted out the problem.
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DarkStar
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