iRig Blueboard doesn't connect to OSX 10.13.1

[iosman1234]

Hello,

I've got a Blueboard that I'm trying to connect to my Mac having switched from a 2013 MacBook Air to a 2013 Mac Mini. The Blueboard app is just sitting there with a message saying "connecting".

OSX version is 10.0.0.1, Bluetooth hardware is 4.0 with low power enabled.


thanks
iosman



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[Ryan_IK]

Please make sure to try powering off your iRig BlueBoard, then powering it on holding the "A" pad. This is the mode required for use with the iRig BlueBoard app.

Let us know if this helps, and if not, please reach out to the IK Technical Support team using the link below. They will be more than happy to look into the best resolution for you.

Open a Technical Support ticket here

Important: Send me your Ticket # in a PM/Reply so I may flag your case to the support team.