T-Racks 5 standalone suddenly crashing during audio export

[reapermusic]

Hello everyone!

Firstly I absolutely love T-Racks and have also bought the Tape machine collection which is amazing, great job Ik!

However I am sooooo frustrated because suddenly T-Tacks 5 standalone has been behaving crazy.
Whenever I try and export audio it just vanishes from my screen and leaves behind a corrupt file that is unplayable. I don't even see the export bar or anything it simply disappears and I have to restart the standalone again.

Strangely sometimes it works but most of the times I have to cross my fingers.
It also seems to happen when I choose presets within a module or if I change position of the modules within the chain.

Another issue that has started is it does not save my presets

Everything worked fine up until now.
It works fine within my DAW but the standalone has gone crazy

I spent hours last night trying to figure it out.

I have opened up a support ticket as well but figured maybe I'll post here also just in case someone has had this issue before.

Thanks everyone

[DarkStar]

Technical support is your best route.

I would think that even if another user had apparently similar problems the solution would be different.

[reapermusic]

Thanks Darkstar,
Yes perhaps so....I did open a support ticket so hopefully the guys can help me, that would be great!
It's such great software I want it to run normally again ughhh!

Thanks for your reply

[emansell]

Hi reapermusic, I've bought my license yesterday and I'm experiencing the same issue on two different PCs. The standalone application bombs out during export and track loading as well. While I'm waiting for the official support, can you tell me whether you solved the problem and, just for troubleshooting sake, how?
Kind regards.

[reapermusic]

Hey there,
I pm'ed you what worked for me and my setup but your issue can be a different cause also
Hope it helps though!

[SalvoM]

Hi guys,

Same issue here. It crash when I try to load a song as well as when I try to export my mastered.

I also noticed that in DAW when I use one of the plugins once I load the them (Equal, British Channel) it stucks and crash the entire Cubase.

[garfy]

Hello everyone

Although you are all having a crash problem, they may not be for the same reason.

Please contact Official IK Support who will give you individual help with your issues. Be prepared that they may fault find using a step-by-step process over a number of correspondence, but this will be the best way to fix your problems.

https://www.ikmultimedia.com/contact-support/mi/

[yennek]

Any remedy to T-Racks 5 standalone suddenly crashing during audio export? I keep getting this issue.

[Peter_IK]

Hello everyone

Although you are all having a crash problem, they may not be for the same reason.

Please contact Official IK Support who will give you individual help with your issues. Be prepared that they may fault find using a step-by-step process over a number of correspondence, but this will be the best way to fix your problems.

https://www.ikmultimedia.com/contact-support/mi/