iRig Pro Duo doesn't detect bass guitar signal

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

iRig Pro Duo doesn't detect bass guitar signal

Postby caralse » Fri Jul 05, 2019 11:53 am

Hi everyone,

I bought two iRig Pro Duo, the second because I thought that the other one was faulty.
I discovered that the device himself doesn't detect any signal coming from my bass guitar.

I plugged a jack coming from my macbook headphone output and played a YouTube video, and it worked, so the input port of the Pro Duo is working.

The bass is a G&L L-2000 Tribute and tha jack cable is a Stagg SAC3PS DL.
They both work fine with another audio interface I have.

Carlo
caralse
 
Posts: 1
Joined: Wed Jul 03, 2019 9:15 pm

Re: iRig Pro Duo doesn't detect bass guitar signal

Postby Peter_IK » Mon Jul 08, 2019 8:47 pm

That's definitely odd. Since other users have not chimed in with similar issues and/or advice, please open a ticket with IK Support at http://www.ikmultimedia.com/contact-support for direct and official technical assistance. Thanks!
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20386
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Interfaces & Controllers