Irig keys 37 pro usb is not working with Android (Samsung s9

AXE I/O, AXE I/O Solo, iRig Stomp I/O, Guitar and Bass Audio Interfaces/Controllers, iRig Keys I/O and the iRig Keys family of MIDI controllers

Irig keys 37 pro usb is not working with Android (Samsung s9

Postby sergio.lage » Sat May 25, 2019 11:27 am

[Mod Note: Moved to more appropriate forum]

Hello Guys,

Recently I bought an Irig Keys 37 pro and unfortunately it does not connect with my phone (Samsung s9 plus), I bought 3 otg cables in different places and it does not work, just worked in the notebook. Did Someone have this problem? This is frustrating. :s
sergio.lage
 
Posts: 1
Joined: Sat May 25, 2019 7:02 am

Re: Irig keys 37 pro usb is not working with Android (Samsun

Postby Peter_IK » Sun May 26, 2019 4:10 am

Hi and sorry to hear you are having trouble. I don't know what would cause this issue for you but I know IK Support will be able to troubleshoot and assist you with this issue at http://www.ikmultimedia.com/contact-support

Thank you.
IK Multimedia. Musicians First.
YouTube - Facebook - Twitter
Need help? Our support team will be happy to help and can be reached at this link.
From the rules: Moderator decisions are not a matter for forum discussion and are final.
User avatar
Peter_IK
Kingpin
 
Posts: 20386
Joined: Thu Nov 18, 2010 3:40 pm
Location: Everywhere


Return to Interfaces & Controllers