My issue resembles several others I saw on the forum, for ex.:
Re: Sample Tank 4 won't load sounds
Postby cfcboc » Sun Mar 10, 2019 10:57 pm
Okay. I installed SampleTank4 from the USB drive that was sent in the boxed version. Authorization completed successfully. I ran the SampleTank4 stand-alone program and selected an Instrument and then a specific subset of that instrument and got the error message Instrument ST4 error: Instrument ST4 Error. Cannot locate Tank at path 'C:/Users/Public/Documents/IK Multimedia/SampleTank 4/Samples/SampleTank 4/Organs/Tonewheel Organs/Clean Bright 008808008/Organ Key Click.pak'.e
I've contacted support but after my second ticket no reactions anymore.
Last reaction was 29/03/2019.
My last ticket nr.:#881074
Any suggestions welcome!