Korg module disconnects

[c21golfer@mac.com]

I keep getting a message that my IRig Pro Duo is disconnected. Not sure why but it may be related to my midi levels are solid RED. I am using an iPad Pro and don't know how to adjust the level going into the IRig.
Help

[garfy]

Hi there.

I've moved this topic into the Interfaces and Controllers forum as you're more likely to get a response from other users.

It would be advisable to change your username to something different to an email address - nefarious characters could use this to send you spam mail.

As this is a user-to-user forum and not direct to IKM support, in case no one else chimes in here with advice or a solution, you should raise a ticket with IK official support here https://www.ikmultimedia.com/contact-su ... -hardware/

Hope that helps.