Syntronik always asking to authorize [solved]

[flogoebels]

Hi,
I've installed Syntronik on my MacBook Pro and anytime I open it I'm asked to authorize it.
As I can see in my account it is authorized, but the next time I open it it's the same.
Either in standalone or as plugin (AU, Logic Pro X).
What's the problem?
Thanks,
Florian

[garfy]

Hello Florian and welcome to the forum.

When you say you can see it has been authorised in your account, have you used the Authorisation Manager to actually authorise the software?

If you open the software and click settings (gear icon) and then the padlock, what does it say there?

[flogoebels]

I did it via Authorization Manager, it says "Congratulation..."
The software itself says "This product is already authorized and is working with permanent unrestricted functionality."
But when I open it and try to load a sound I get the message "Selected sound is not authorized..."
It's the Syntronik full version, not the free one!
Strange... any ideas?

[garfy]

That is pretty strange. When you installed the individual synths did you just let it install them where it suggested or did you put them elsewhere?

[flogoebels]

I had a wrong Library Path, now it's solved, thanks!

[garfy]

Glad you’ve got it solved and for reporting the answer, it may well help someone in the future.

[DarkStar]

As this post is resolved for the user it will be marked as such and locked to keep the forum tidy. If you are reading this thread because you are having similar issues or have questions of a related nature, please feel free to start a new topic.

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