I’m unable to use your product I purchase

[bassman4life]

Sample Tank 4 is the worst experience I’ve ever had with IK Multimedia. I haven’t been able to use this plugin since the release. I downloaded and installed all updates and still issues. And now you asking customers to download th n install all sound libraries separately. Should be a easier fix to this than to take customers money and have them to do all the work. I’ve tried to be patient, Please fix this sh__.

[garfy]

Hello bassman4life and welcome to the forum.

I downloaded and installed all updates and still issues. And now you asking customers to download th n install all sound libraries separately.

Sorry you are having issues with ST4 but without any detail as to what the problems are, this forum unfortunately cannot be of much help.

As this is a user-to-user forum and not to tech support, the quickest route to having issues solved will be to open a ticket with official IK Support here https://www.ikmultimedia.com/contact-support/mi/ for one-to-one help.

They endeavour to answer tickets within 1-2 working days.