Thanks for your enquiry.
If you bought Total Studio Max now, you'd automatically qualify for the free upgrade to SampleTank 4 once it becomes available.
quietman wrote:Can you clarify that ST4 is part of Total Studio MAX 2? Ive only seen ST4 SE in my account..
This is the msg I received a few weeks ago :Thanks for your enquiry.
If you bought Total Studio Max now, you'd automatically qualify for the free upgrade to SampleTank 4 once it becomes available.
Previous versions: Any customer who purchases or receives any version of SampleTank 3 as part of a hardware or software bundle on or after November 13, 2018, will receive SampleTank 4 SE for free at release.
Quickmixworld wrote:Is there a problem with the instruments? All instruments are locked.
SampleTank 4 Max is authorized.
I have already opened a ticket for support.
Peter_IK wrote:quietman wrote:Can you clarify that ST4 is part of Total Studio MAX 2? Ive only seen ST4 SE in my account..
This is the msg I received a few weeks ago :Thanks for your enquiry.
If you bought Total Studio Max now, you'd automatically qualify for the free upgrade to SampleTank 4 once it becomes available.
SampleTank 4 MAX is not part of Total Studio 2 MAX. Users who purchased Total Studio 2 MAX after a certain date receive SampleTank 4 SE free per the news at https://www.ikmultimedia.com/news/?id=sampletank4 -Previous versions: Any customer who purchases or receives any version of SampleTank 3 as part of a hardware or software bundle on or after November 13, 2018, will receive SampleTank 4 SE for free at release.
sfeger wrote:The Installation is a nightmare !!!
Downloading, extracting and installing all these packages will take half a day!
Wouldn´t it be possible to provide one large file?
Also there seem to be missing a lot of parts. For instance pianos parts 2,8 and 9-12 are available but parts 1,3,4,5,6,7 are missing ???
quietman wrote:I feel ive been mislead here ...I would not have purchased Total Studio MAX 2 if Id had known I would get just the SE version... I should at least receive Sampletank 4 as quoted if not MAX version...
del6174 wrote:Good morning,
I purchased the downloadable version of Sampletank 4 Max from Sweetwater and I am patiently waiting to receive my license as I read about others already downloading. I was told by Sweetwater that I would receive my license as soon as you release the software. When will I receive my license???
Peter_IK wrote:del6174 wrote:Good morning,
I purchased the downloadable version of Sampletank 4 Max from Sweetwater and I am patiently waiting to receive my license as I read about others already downloading. I was told by Sweetwater that I would receive my license as soon as you release the software. When will I receive my license???
Those should send out from Sweetwater upon release as well but we would not have direct access to Sweetwater’s system here so it would be best to contact them.
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