by garfy » Wed Dec 12, 2018 3:31 pm
Hello chijefski and welcome to the forum.
It's hard to tell what the problem could be, especially as the other free software launches.
This is a user-to-user forum and not direct to IKM support. In case no one else chimes in here with advice or a solution, you should raise a ticket with IK official support here
https://www.ikmultimedia.com/contact-support/mi/
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL