irig 2 not not working properly

[Domclout]

Hi

I bought a Irig 2 this monday and I tried different things suggested on the forum and elsewhere and I only get sound in one ear. I opened a ticket monday and another one today and have not had any answers. By the way I have an Irig 1 that work perfectly.
Any suggestions; I can't wait to use it on my Ipad and android phone.

Thanks

[Ryan_IK]

Hello Domclout,

Thanks for your post.

When you can, send me a PM with your Ticket # and I will be more than happy to bump the team on this one. Normally the team only take 24 - 48 hours to get back to users, but with the recent product releases and NAMM show, they may be a bit swamped. We appreciate your patience during this time.

[Domclout]

Thank you

Message sent.