I rig Stomp I/O confusions

[Roser2019]

I wanted to use the irig stomp i/o for Live playing, going into a guitar amp, I plugged in everything into it and then the output to my amp....Nothing, no sound, checked to see if my iPad volume was the issue, but no...the LED lights on the board turn red and green but no sound comes out of my amp. There's no manual for this product anywhere and all the videos regarding this product on YouTube are only about the demos, none explain how to set it up. Am I doing anything wrong? Need help please

[Peter_IK]

Hi, the User Manual is available in your IK User Area when you register iRig Stomp I/O but also on the IK website if you visit https://www.ikmultimedia.com/products/irigstompio/ and click "Manuals".

Please review that manual to be sure you are setting everything up according to the information there. If you still have an issue I'd also suggest seeking official IK support by opening a ticket at http://www.ikmultimedia.com/contact-support

Thank you.