sample tank 3 no sound in pro tools 2018.10

Hammond B-3X, Syntronik, Syntronik Deluxe, SampleTank, Miroslav Philharmonik 2, SampleTron 2, and all Powered by SampleTank instruments and sounds for Mac/PC

sample tank 3 no sound in pro tools 2018.10

Postby freddy74 » Sat Nov 10, 2018 7:54 am

i have an issue when i open sample tank 3 in pro tools 2018.10 i have sound, but when loading differents instruments from different library the sound stop working, i hope someone can help
freddy74
 
Posts: 4
Joined: Thu Sep 20, 2012 10:30 am

Re: sample tank 3 no sound in pro tools 2018.10

Postby garfy » Sat Nov 10, 2018 10:33 am

Hi freddy74 and welcome to the forums.

When you say you are loading different instruments, are you loading them into the same instrument slot as previously, or are you adding into a different slot?

If they are into the same slot, maybe the instrument range is different i.e. a violin has a different range to a bass guitar and so plays back fewer notes.

If they are into a different slot, make sure that you are using different MIDI channels to trigger the sounds.

Hope that helps. If not please come back with more detail.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: sample tank 3 no sound in pro tools 2018.10

Postby freddy74 » Sun Nov 11, 2018 4:25 am

is in the same slot, like if i am trying a guitar and then i load a violin section or a bass guitar
switching from differents instruments,when i load the first instrument i'll get sound, but when switching instruments the sound card stops sending audio, but the signal appears in pro tools but nothing is coming out of my audio interface, i am using a Behringer x32 and when i delete sample tank 3 from the slot and quit the session and restart the session i get the audio interface sending audio again
but if i load sample tank 3 again and switch instruments i'll get the same thing
freddy74
 
Posts: 4
Joined: Thu Sep 20, 2012 10:30 am

Re: sample tank 3 no sound in pro tools 2018.10

Postby garfy » Sun Nov 11, 2018 2:21 pm

freddy74 wrote: but when switching instruments the sound card stops sending audio, but the signal appears in pro tools


So, this sounds like an issue with PT rather than SampleTank itself. Do you have any similar issues with other instrument software? You could try running SampleTank as a standalone and seeing if the problem still happens with PT out of the equation.
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: sample tank 3 no sound in pro tools 2018.10

Postby freddy74 » Sun Nov 11, 2018 9:41 pm

i don't have any problems with other instruments softwares, and everything seems to work well out of pro tools, it may be a pro tools issue

"Thanks garfy for your help"
freddy74
 
Posts: 4
Joined: Thu Sep 20, 2012 10:30 am

Re: sample tank 3 no sound in pro tools 2018.10

Postby garfy » Mon Nov 12, 2018 11:03 am

Sounds a bit weird that PT "sees" the signal from ST3 but then doesn't send it out to the X32. Do the outputs in PT still show the correct signal path after you've switched instruments.

As it is, it sounds like a pretty specific issue with your system/setup. This is a user-to-user forum and not direct to IKM support so, in case no one else chimes in here with advice or a solution, you should raise a ticket with IK official support here https://www.ikmultimedia.com/contact-support/mi/
System Specs: 2012 Mac Mini 2.6 i7 & 2015 MBP 2.2 i7, 16GB RAM
macOS10.15.7 Logic 10.6.1 Reason 11
Various IK, NI, Waves, Softube, Eventide, XLN software
Focusrite 18i20 x 2, Novation ReMote 25SL
garfy
Moderator
 
Posts: 2132
Joined: Thu Oct 20, 2011 6:09 pm
Location: Comfy chair, UK

Re: sample tank 3 no sound in pro tools 2018.10

Postby freddy74 » Mon Nov 12, 2018 11:05 pm

Thanks garfy
freddy74
 
Posts: 4
Joined: Thu Sep 20, 2012 10:30 am


Return to Virtual Instruments: SampleTank, Hammond B-3X, More