URGENT: Internal Server Error [Resolved]

[rommel.andriotti]

Hello guys,

I'm trying to buy the Amplitube 4 Max, but every time I try to finish the purchase it appear this message: "internal server error". I have already tried buying using PC and MAC, with different browsers each, and I've had no success. I'm worried about this because I want to get the promotional price (ends oct 31, 2018). Also, I have a gig coming up and I need Max's features. Can anyone help me with that, please?

[Peter_IK]

Hi, thank you for posting here but this is a matter for IK Support to handle directly as they can take a look directly at your account and other information and assist you. Please open a ticket at http://www.ikmultimedia.com/contact-support if you have not done so already and they will assist you. Thank you.

[rommel.andriotti]

Peter, indeed, I have spoke with the support and they already solved my problem. Thanks for your help!

[pavelop]

Guys! Same problem two days already

[garfy]

Hello pavelop and welcome to the forum.

As Peter_IK already suggested to the previous user, this is not something that the mods on the forum can help you with. Please open a ticket with official support who will be able to give you one-to-one help. http://www.ikmultimedia.com/contact-support