Here is a copy of what I sent to Customer Support this morning:
Look. I've been trying since yesterday to authorize Alan Parson's Imperial Grand OFFLINE.
For the first 4 hours the system got stuck at "please wait."
Now I'm getting this message:
"Authorization not needed. Alan Parsons Imperial Grand has been registered in your account."
All I want to do is use what I paid for TODAY, in 30 minutes, in a session, at my studio where the computer is OFFLINE. What the hell do I have to do? I've followed all the instructions.