How long...

[galileeprod]

Does it typically take before an order is marked "received" and when it is available for me to download?

[DarkStar]

Should be pretty quick (minutes?) - what did you order? Hardware will take longer, I reckon.

You could contact Support, here
https://www.ikmultimedia.com/contact-support/contact-us/
to check the order status

[galileeprod]

Alan Parsons Imperial Grand. Over an hour ago. There was nothing on the page about it needing to be shipped.

[DarkStar]

Nope, that is all downloadable - check with Sales on the link above.

[galileeprod]

Contacted them, waiting...
Thanks for your help, mate!

[galileeprod]

I'll tell you, IK is making me sorry I did business with them. It took hours before my product became available. Now I have been trying to authorize it (off-line) for over an hour. "Please Wait..." It's a good thing this wasn't time-sensitive (it was).