My iRig UA - Android

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My iRig UA - Android

Postby ninetofortytwo » Wed Oct 03, 2018 1:14 pm

My iRig UA used to work on my Android 'phone now it doesn't. I bought the iRig UA specifically to use with my Android 'phone as the iRig pro wouldn't work. It works OK with my Samsung Tab A but I want it to work with my 'phone. Please help, my 'phone is Android 8.1.0.
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Re: My iRig UA - Android

Postby Peter_IK » Wed Oct 03, 2018 3:33 pm

Hi, please report issues of this nature directly to IK Support as this is mainly a user-to-user discussion forum. They can be reached at http://www.ikmultimedia.com/contact-support Thank you.
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Re: My iRig UA - Android

Postby ninetofortytwo » Wed Oct 03, 2018 5:03 pm

I have done this already on 27 September 2018 but have had no reply!
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Re: My iRig UA - Android

Postby Peter_IK » Wed Oct 03, 2018 5:35 pm

ninetofortytwo wrote:I have done this already on 27 September 2018 but have had no reply!

What is your ticket number? Typically they reply within one business day, but sometimes there is high ticket volume.
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Re: My iRig UA - Android

Postby Ryan_IK » Wed Oct 03, 2018 5:44 pm

ninetofortytwo wrote:I have done this already on 27 September 2018 but have had no reply!

Looking into this for you, it seems you have gotten a reply from support on your original ticket. Please work with the team in this thread.
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