Can't load song into Master Match

[jncyphers]

I'm using Studio One (v3). I have a few songs that I use for comp tracks. Several of my songs load in to Master Match as a comp track just fine. When they do, the plugin works exactly as it should. However, there are a few songs that I have that refuse to load into the plugin. They are all in mp3 format. One song in particular is a Kari Jobe song. I have songs that are larger files than this one and songs that are smaller files than this one that will load in the plugin fine, but no matter what I do, this tune won't load into the program. I even tried loading it into my DAW, creating a shorter clip, and naming it something different. Still didn't work. What gives?

Thanks.

[DarkStar]

Hello jncyphers and welcome to the forum.

As this is primarily a user to user forum, someone-else may chime in. Meanwhile, the best thing to do is raise a Support Ticket, here:
http://www.ikmultimedia.com/contact-support/mi/
for some one to one help. And, to help others who run into a similar problem, please let us know how it gets resolved.