problem with downloads & sound

[slayfest666]

i have downloaded a few gigs worth of amplitube3 &4 files but when open program i scroll through them and only default ones r there all others show locked icon plus cannot get program to let me hear my guitar

[slayfest666]

also it keeps saying i have to register in the authorization of the product as i did a few times now...this happens every time i open program

[DarkStar]

Hello slayfest666 and welcome to the forum.

(a) Try a "Restore My Gear" in the Custom Shop program. Details are in the CS User Guide.

(b) It sounds like the authorization is not being saved to disk. The best thing to do is contact IK Multimedia Support, here:
http://www.ikmultimedia.com/contact-support/mi/
for some one to one help. And, to help others, please let us know how it gets resolved.

PS I was not aware that AmpliTube needed / used gigabytes of files.

[slayfest666]

ok i am referring to the downloads on updates for the amplitube 3...amplitube 4 was one that has 1 gig syntronik and sample tank 3 r the others plus a few others smaller then them sorry for confusing u here on that...will look into what u say about "restore my gear" thanks for info