Export

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Export

Postby hpross99 » Tue Mar 27, 2018 4:02 am

When I go to export songs from AmpliTube, I open the projects, click on the edit button and the app shuts down, any ideas? Thanks in advance.
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Re: Export

Postby Peter_IK » Tue Mar 27, 2018 3:18 pm

That is not the normal behavior, I would recommend working directly with IK Support for deeper technical assistance: http://www.ikmultimedia.com/contact-support/ios-apps/
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Re: Export

Postby hpross99 » Tue Mar 27, 2018 5:33 pm

Thanks Peter, I figured, I did email support too.
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Re: Export

Postby hpross99 » Wed Mar 28, 2018 4:48 pm

Still no response from support...if I delete and re-install the app, how do I save the songs I already have in the app...do I lose those by re-installing? Thx!
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Re: Export

Postby Peter_IK » Wed Mar 28, 2018 5:00 pm

hpross99 wrote:Still no response from support...if I delete and re-install the app, how do I save the songs I already have in the app...do I lose those by re-installing? Thx!

You would lose the songs in the app so please do not do that. What is your ticket number?
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