Amplitube 4 Registering error 509

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Amplitube 4 Registering error 509

Postby Rocknronf » Mon Feb 26, 2018 8:31 pm

I bought the IRIG2 HD. Registered it. Downloaded the Amplitute 4 and when I use the Authorization Manager to Register it, I get "This Product is not supported by the Authorization Manager (509). However, when I go into Amplitube 4 it states its not an authorized version and want me to restart Authoriztaon Manager again. How do I fix this??
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Re: Amplitube 4 Registering error 509

Postby Peter_IK » Mon Feb 26, 2018 9:26 pm

Authorization Manager is for software, not hardware. You'd register your iRig accessory at http://www.ikmultimedia.com/registration first

After that, you'll see AmpliTube 4 and the appropriate serial number, which you can register using Authorization Manager, available in your IK User Area under "My Products"
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Re: Amplitube 4 Registering error 509

Postby Rocknronf » Mon Feb 26, 2018 9:38 pm

Thank you for you help. When I tried to register my IRIG 2HD,, it said product was already registered. I did register it earlier but was not logged in so my Irig registration is not tied to my account. How can I fix this?
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Re: Amplitube 4 Registering error 509

Postby Peter_IK » Mon Feb 26, 2018 9:43 pm

Rocknronf wrote:Thank you for you help. When I tried to register my IRIG 2HD,, it said product was already registered. I did register it earlier but was not logged in so my Irig registration is not tied to my account. How can I fix this?

If your iRig HD 2 is not registered to the correct account you will need to contact IK Support at http://www.ikmultimedia.com/contact-sup ... -hardware/ and they'll help you get that sorted out.
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