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by americanwoodworks » Sun Feb 18, 2018 9:08 pm
Iv'e been trying all morning to message tech support to no avail.
After filling out all the required personal info on the forms multiple times I get the same message " ERROR: Missing required parameters: tim cox -----my email inserted---- - US ."
I get the same message over and over even though my email is typed in twice. I can only assume its broken?
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americanwoodworks
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by Peter_IK » Sun Feb 18, 2018 11:20 pm
I was just able to submit a ticket - please make sure you are using the support input form and not the general request contact form
IK Multimedia. Musicians First.YouTube -
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TwitterNeed help? Our support team will be happy to help and can be reached at
this link.
From the rules:
Moderator decisions are not a matter for forum discussion and are final.
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Peter_IK
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by americanwoodworks » Mon Feb 19, 2018 12:39 am
thank you Peter,
You were correct. I went back and started with my computer info. option which led to a page for identifying my problem. Started on the wrong form. Hopefully I can get this fixed soon.
thank you for your help Peter
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americanwoodworks
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by Peter_IK » Mon Feb 19, 2018 12:45 am
No problem! I’ll still relay the issue you had with the general contact form in case that is more widespread.
IK Multimedia. Musicians First.YouTube -
Facebook -
TwitterNeed help? Our support team will be happy to help and can be reached at
this link.
From the rules:
Moderator decisions are not a matter for forum discussion and are final.
-
Peter_IK
- Kingpin
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- Posts: 20300
- Joined: Thu Nov 18, 2010 3:40 pm
- Location: Everywhere
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